Apple Authorised Service Centre
For the past six years, Digital Appeal has been servicing and supporting Apple products on the NSW Central Coast as the only Apple Authorised Service Centre between Sydney and Newcastle. With many years combined service experience, our highly skilled and experienced technicians thrive on solving problems and helping you to get more from your Apple computer.
My iPod has a problem. What do I do?
An iPod should give you many years of listening pleasure but occasionally things do go wrong. To get your ipod working as quickly as possible, try the following 5 R's before bringing it in to see us.
For the past six years, Digital Appeal has been servicing and supporting Apple products on the NSW Central Coast as the only Apple Authorised Service Centre between Sydney and Newcastle. With many years combined service experience, our highly skilled and experienced technicians thrive on solving problems and helping you to get more from your Apple computer.
In the unlikely event that you are experiencing problems with your Apple computer or iPod, our Gold Level Apple Authorised Service Centre can get you up and running quickly.
Services We Provide- In-house and on-site service for Apple products
- Warranty repairs
- Out of warranty repairs
- Data Recovery
- Software Installation
- Consultation and advice
- Insurance repairs
- Networking
- Server sales and support
My iPod has a problem. What do I do?
An iPod should give you many years of listening pleasure but occasionally things do go wrong. To get your ipod working as quickly as possible, try the following 5 R's before bringing it in to see us.
- Reset your iPod.
- Retry with a different USB Port.
- Restart your computer.
- Reinstall iPod and iTunes software.
- Restore your iPod.
For on-site or other enquiries, please contact us on (02) 4367 0838
Onsite Services
We come to you when it’s more convenient to have your Apple Computer Support delivered.
Home
Standard Rate: $121/hour
VIP Rate: $99/hour*
Standard Rate: $132/hour
VIP Rate: $110/hour*
Travel will be charged for all onsite work outside a 15km radius of the Erina store (15km Zone includes: Patonga, Kariong, Somersby, Palm Grove, Wyong and The Entrance).
We come to you when it’s more convenient to have your Apple Computer Support delivered.
Home
Standard Rate: $121/hour
VIP Rate: $99/hour*
- Software Repair and Configuration
- Data Transfers
- ADSL and Wireless Setup
- Basic Mac Training
- System Maintenance
- Printer Install and Configuration
- Airport and Time Capsule Install
Standard Rate: $132/hour
VIP Rate: $110/hour*
- Network Install and Configuration
- Server deployment
- Consulting service
- Backup solutions
- iPhone/Desktop/Laptop Integration
- Scheduled Computer Maintenance
- Workflow Efficiency Training
Travel will be charged for all onsite work outside a 15km radius of the Erina store (15km Zone includes: Patonga, Kariong, Somersby, Palm Grove, Wyong and The Entrance).
- 16km - 30km: $40
- 31km - 50km: $70
- 51km - 100km: $100
*The VIP Rate applies with the purchase of a new Mac from Digital Appeal. The first hour must be paid for during the Mac sale. This proof of payment will entitle the customer to concurrent hours at that VIP Rate, but ONLY on the initial onsite date. All future onsites will be charged at the Standard Rate.
Warranty
Apple provide international coverage for your Apple products. Apple covers parts and labour for hardware only. If your problem has been caused by a user error, physical damage, or as a result of a software issue, a service fee will apply. See Apple's warranty terms and conditions for your Apple product.
Apple warranty details.
Apple provide international coverage for your Apple products. Apple covers parts and labour for hardware only. If your problem has been caused by a user error, physical damage, or as a result of a software issue, a service fee will apply. See Apple's warranty terms and conditions for your Apple product.
Apple warranty details.
Repair Status
Enter your Job Number, found on the top right-hand side of your booking receipt. Submit and we'll contact you.
Enter your Job Number, found on the top right-hand side of your booking receipt. Submit and we'll contact you.
Additional Services
- Onsite Home, Sydney: $132/hour
- Onsite Business, Sydney: $143/hour
- Not For Profit Flat Rate: $121/hour
- Computer Pick ups and return service: $99 Plus Travel Charge.
- Broadband Installation & Setup includes up to 1 Wireless: $99 Plus Travel Charge.
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